FAQ - Frequently Asked Questions.

Is Levitating Planet Lamp difficult to levitate?

Not really, most people would get it levitated in 1 or 2 minutes. To give you an extra confidence, Levi Planet has invented the levitating tool, a patented smart piece that's also made by 3D printing. It helps you to levitate the planet in a minute. What's more exciting is that we will add the levitating tool for free (limited time offer, with purchase of 7" planets only), so levitation is guaranteed, without any hassle.

What's the best place to buy the Levitating Moon Lamp (and other planets)?

At Levi Planet (https://leviplanet.com). We use industrial quality 3D printers to crafting art gadgets for years, we are confident that the product quality is remarkable and our service is outstanding.

Is it safe to purchase from Levi Planet?

Yes. The store is hosted on SSL certificate protected server with secured payment processing services through trusted third parties. The safety of your money and personal information is guaranteed by world class technology.

How long does it take to ship the item?

Once you checkout from the store, the item will be shipped with 24 hours from the factory. It usually takes 1-2 weeks to arrive. You can always track the item online.

Do you provide warranty? What's the return policy?

We provide warranty for 180 days from the date of purchase, should you find any item that is damaged or not working at all upon receive it, you can always get a full refund or a replacement from us. If you simply don't like it, we will accept a return, please refer to our Refund Policy for more information.

Will you sell my information?

No, we do NOT sell your information to anybody. Please refer to our Privacy Policy for further details.

Is the Levitating Planet Lamp fragile? Easy to breakdown?

Not that fragile, as long as you don't play it like a basketball, after all, it is a lamp. We have tested it to run over 30,000 hours and it is still levitating and spinning.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Inquiries and subscription:

Contact:

  • Tel: (213)242-6605

  • Address:

    15 Boulden Circle, New Castle, DE

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